Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Management

Showing 402 of 1825

Add ODP segments as visitor group criteria

As an editor I would like to make up visitor groups based on customer data from ODP. Profile properties, segments etc. I am aware of a community add-on that accomplishes this. But I believe this is something that is so important it should come fro...
over 1 year ago in Content Management / Personalization 0

News Section for Blogs and Resources More like WordPress

We use the news section for posting blogs every few days. There is no organization level or search function available for me to copy and paste from existing to reoccurring. There's no feedback like I would get from WordPress saying add this tag or...
over 1 year ago in Content Management / Content Manager 0

Increase help text visibility

As a Digital Marketing Manager, I've observed that CMS editors often neglect help texts. To enhance visibility and address this issue, I believe implementing an option to display these help texts immediately would significantly improve the situation.
over 1 year ago in Content Management / Editing 0

Add already made blocks into assets

As a web editor, I can create blocks on the Right hand side 'assets pane'. I can then drag these blocks into any page to keep re-using the same block. However, if I create a block within a page, I cannot then drag this into the assets pane to re-u...
over 1 year ago in Content Management / Content Manager 0

CMS 12 accessibility

My customer, Animal Friends, would like to see less white space in the interface of the CMS to support with accessibility. At the moment they feel that the white backgrounds provide no sense of visual hierarchy for the various elements on the page...
over 1 year ago in Content Management / Technical 0

Drop content box arrow

My customer, Animal Friends, has pointed out that the 'Dop Content' box arrow points up instead of down. This does not seem logical from a UX perspective.
over 1 year ago in Content Management / Technical 0

CMS 12 dark mode

My customer, Animal Friends, made a suggestion that a dark mode option would be beneficial for users of Optimizely CMS.
over 1 year ago in Content Management / Technical 1

Move 'For this page/block' folder up

In my capacity as a Digital Marketing Manager actively engaged in the CMS tasks and also facilitating others in this role, my foremost goal is to reposition the 'For this page/block' option to the top of the folder structure. By implementing this ...
over 1 year ago in Content Management / Asset Management 2

Upload thumbnail and icon in Content Types

Currently, we can add thumbnails and icons to code for blocks and pages, but there is no such option to do that with non-code properties. If we could upload both the thumbnail and the icon used in the tree/block, that would be super helpful.
over 1 year ago in Content Management / Editing 0

Support for add custom icon to custom menu item

In 12.22.0 Optimizely CMS UI packages, the menus have been completely redone. We can add custom menu items to the Main menu, but we are unable to enable showing the custom icons for the custom menu items. It is very difficult to navigate the custo...
over 1 year ago in Content Management / Technical 1