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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1871 of 1871

Allow form fields to be stored in a shared folder without breaking the mapping to Marketing Automation (i.e. Salesforce)

We want to maintain a list of shared form fields without breaking the mapping of the field into the Marketing Automation database (i.e. First name field mapped into Salesforce First name field). At the moment we have to set up fields like "First n...
almost 3 years ago in Content Management / Forms 0

Apply roles and permissions to projects

As a content editor, I want to be able to set roles and permissions against projects. We want to publish multiple items at once but cannot use "projects" for these as everyone sees all projects. We are a publicly listed company and some of the con...
almost 3 years ago in Content Management / Collaboration & Approval 0

Improve user experience for editors when switching from one site to another

At the moment, when a logged in editor switches from one site (Site A) to another (Site B), where she/he has access to, the user is forced to re-log-in to Site B, and the entire CMS is re-loaded, which takes a long time. The current user experienc...
almost 3 years ago in Content Management / Multi-site 0 Investigating

Changing page type settings in Admin removes AvailableContentTypes that are IContent and not pages

Consider the following page type. [AvailableContentTypes(Availability.Specific, Include = new[] { typeof(ReactionLike), typeof(ReactionComment), typeof(NewsListPage) })] public class NewsPage : PageData {} And custom IContent implementations publi...
almost 3 years ago in Content Management / Technical 0

Add customizable reporting framework to CMS 12

As a developer I want to create custom reports (like in CMS pre-v12). Then I want them listed on the Reports tab so users (with proper access rights) can be viewed or downloaded.
almost 3 years ago in Content Management / Reporting 0

Significance notifications

Customer wanted notifications when a test hit significance instead of having to check all the time
almost 3 years ago in Experiment Collaboration and Management / Notifications 0 Planned

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
almost 3 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Insight into 3rd party integrations and what's published to the website

My customer, Crescent Electric, utilizes our B2C Commerce product and integrates with both Hawksearch and Inriver PIM. They would like more insight into what is being successfully pushed to the site from any of their integrations. For example, the...
almost 3 years ago in Customized Commerce 0 Gathering interest

Unable to add pre-existing users to tenant

If a user is added to a PIM tenant, then it should be possible to add the same user to another tenant without contacting Optimizely Support.
almost 3 years ago in PIM 1 Will not consider