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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


Content Marketing

Showing 431 of 1568

Ordering selection change

As a product owner for Welcome for, I want to be able to change the way we can order options on a campaign, so that they make most sense for the business and the users of the campaign. When creating our campaigns, we found that the standar...
8 months ago in Content Marketing 0 Future consideration

Dark mode

This isn't an urgent feature request, but I get headaches from looking at light mode all the time and having a dark mode would be very useful.
8 months ago in Content Marketing / Miscellaneous 0 Future consideration

Remove assets from folders

As a user, I would like the ability to remove assets from folders. At the moment you can move assets to a different folder, but you can't simply remove them from a folder. The only option is to delete the asset and re-upload it to the main library.
9 months ago in Content Marketing / DAM/Library 2 Already exists

Enable in-app request permission notifications

Currently, Request Permission notifications are only sent via email, and we don`t get in-app notifications. It would be great if we could turn on in-app notifications for such requests.
9 months ago in Content Marketing / Notifications 0 Future consideration

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
9 months ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
9 months ago in Content Marketing / Analytics 0 Future consideration

Allow multiple content pieces to be published per task

Now that more and more types of content are coming to CMP, we have some tasks that have multiple pieces of content that need to be published. Currently, only one 'primary' article is allowed to be published, and we'd love an option to remove that ...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration


Be able to comment from the full screen view.
9 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Will not implement