Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Spire: Use package.json to allow 3rd party node modules in projects

When Spire first launched there was a mechanism to add a package.json file to the root of a blueprint’s directory and that would get picked up in the build and install any node modules from it. It didn’t work as it was supposed to and therefore wa...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Investigating

Scroll to top of new page after clicking footer links

On long pages when you click a footer link the new page is scrolled down to the same position as the previous page. We understand this is by design in the base Spire UI behavior. We would like an option or setting to always reset newly loaded page...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Remove the UofM field from the Order Upload Template

Web users have trouble populating clean data in the Order Upload file, getting particularly frustrated with incorrect unit of measure values. We'd like to remove the UoM column from the order upload template and use product default UoM in the impo...
over 1 year ago in Configured Commerce / Orders & Payment 1 Gathering interest

Allow LookUp for CustomerUser Profiles

Our partner, experienced an issue with the Customer who has a business case where thousands of User Records, have up to 10k Customer Records assigned, which results in over 3.5M entities for the User to Customer mapping. Currently there is no Enti...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Improve SSO implementation

Current SSO implementation is incomplete. Optimizely needs to add: - Complete debugging with popular SSO platforms. Our SSO provider is Microsoft Azure B2B. We’ve had to get two core code updates to fix issues and still have two issues that will ...
over 1 year ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
over 1 year ago in Configured Commerce / Catalog & Assets 0 Investigating

Improve tooltips for settings to include a "System Name"

I recently learned that Job Step Definition Select, From and Where inputs can access any setting using the "System Name" of the setting. I had previously thought there were a select few settings with this capability that were pre-determined. To ra...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Add support for HashLink npm package (react-router-hash-link) out of the box for Spire

We have a requirement on our product detail page whereby we have these "quick links" that when clicked will take you to that specific section on the same page. There is an npm package called "react-router-hash-link" that does just this as it's not...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Contact Us form allows user to submit with empty spaces in required fields

The standard Contact Us form allows users to submit when required fields contain nothing but spaces. This applies to any plain text field, such as First Name and Last Name. We understand that by design the validation code will consider spaces as f...
over 1 year ago in Configured Commerce / Misc. 1 Gathering interest

Send activation emails to multiple website users

We are creating Web Users via integration job from our ERP. Currently there is no way to Send Activation Email for these new users other than one at a time manually through the Admin site. We would like a new feature to Send Activation Email for M...
over 1 year ago in Configured Commerce / Misc. 0 Investigating