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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 233 of 1661

RFQ Notifications Sent to the User instead of Ship To/Bill To Contact

It makes no sense for a buyer to submit an RFQ to our business and then have our reply sent to the email address on file for the Bill To or Ship To. Each Bill To or Ship To will likely have more than one buyer supporting it. In many cases the cont...
over 1 year ago in Configured Commerce / Orders & Payment 1 Gathering interest

Our Custom application toolbox (TecTools) uses shared cookies to deliver a more seamless user experience as users traverse back and forth between apps and the tecumseh.com website. This solution does not work with sandbox site, as the sandbox users a completely different web domain. As such we cannot use the sandbox environment for integrated testing with out TecTools apps.

We currently use this solution with our current EpiServer B2C site and it works fine with that platform. We need to be able to use this for B2B Commerce Cloud as well. Description: Tecumseh Visitor Cookie Service is a service that ensures that vis...
over 1 year ago in Configured Commerce / Integration 1 Investigating

Database needs to be made readily available for reporting

Hi - we high a high need to get either ad hoc database access or a regularly scheduled (weekly) database copy to inform our business reporting. Optimally if we could trigger a database download ad hoc, that would also help us when we need to quick...
over 1 year ago in Configured Commerce / Technical 0 Investigating

Support Authorization Code flow

We would like Optimizely to support Authorization Code Flow, and to support the use of the platform as an Identity Provider, so it can be included in regression testing. Currently, this is not included in release regression testing.
over 1 year ago in Configured Commerce / Integration 1 Already exists

Customer Specific List Setting

when a user has customer which you assigned to the list then this user can see the list regardless of what customer is selected by the user. It should only be visible for the selected customer.
over 1 year ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

The error in console shall not occur while adding third party videos.

We found the CMS system causes error in the console when you add the third party video in an iframe, the only way is to use the youtube video. Adding the video from third party website provided by client should not give any error in the console. W...
over 1 year ago in Configured Commerce / Catalog & Assets 1 Already exists

Product Feedback: Search Boost by Product Image

Use Case: As a Commerce Administrator, I am seeing the products with Images are more likely to sell online - and I want to boost those Products in Search. Request - allow me to boost Products with Images through configuration. Right now it's a man...
over 1 year ago in Configured Commerce / Marketing & Promotions 4 Gathering interest

Multi OpenID SSO Client

Multiple Optimizely B2B Commerce customers have told us they would like to offer their customers the ability to connect to their e-com using SSO. As they have customers in the thousands and that some customers might use similar identity services, ...
over 1 year ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Visible Alert/Warning When Site Logs User Out

Per PCI compliance, eCommerce websites must log the user out after a specified period of time of inactivity. However, when B2B Cloud does this, it only logs the user out in the background, leading users to believe they are still logged in. This ca...
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest