Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1651 of 1651

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almost 2 years ago in Content Management / APIs 0

A way to prioritize personalized content.

Hello! One of our customers requested a feature which would allow prioritization of personalized blocks in a scenario where a user can belong to multiple groups. When a page has a block area that is designed to show only one block with varied cont...
almost 2 years ago in Content Recommendations 0

More Granular Access Rights Assignment

Local editors should be able to edit some pages and without direct root (admin) access. Access rights need to dictate the following for a role which languages and site areas the role has access to and what editing rights.
over 3 years ago in Content Management / Roles and Security 1 Investigating

Clinets request a way to differentiate experiment state (active, paused, archived, invalid)

This has been requested via FS swift-sdk github issues (https://github.com/optimizely/swift-sdk/issues/291) Currently SDK provides an error experimentKeyInvalid which says "Experiment key ((key)) is not in datafile. It is either invalid, paused, o...
almost 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Creating Custom Reports should be able to have their own name and description

Currently If you create a report, and change some of the filters, when you add this report to your board you cannot modify the name or description of the report. This means that if I am using (Online Orders) any report I make, even if it is lookin...
almost 2 years ago in Commerce Analytics 1 Will not consider

Preview Image for Twitter Posts

Does Welcome plan to incorporate the preview image function for Twitter posts? Currently, the right hand side preview pane in publishing tab for the Twitter widget currently does not expand to show the thumbnail preview of the URL that is pasted.
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Add Default Watchers to a Workflow

The customer would like to add default watchers to a workflow, for users who are not part of the workflow but still need access. They also like the watcher notifications, but they have to remember to add themselves as watchers in order to get them.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Assignee Notification for Asset Added

There is a watcher notification for the addition of an asset to a task, but no assignee notification. Since I would like to be notified of new uploads, I have to add myself as a watcher to tasks even when I'm an assignee.
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

Report on sales by organization (for Episerver B2B clients)

Revenue and number of orders by organization Example :Total revenue to organizations (not individuals) Top 10 clients Compare sales to an organization to average Compare sales to an organization to a previous year (or month)
over 3 years ago in Commerce Analytics 0 Already exists

Remove Auto-Fill of Campaign Field

We need to enforce the population of a campaign when creating a task, and the mandatory campaign option is great. But it auto-populates with the most recently viewed campaign, which we'd prefer to turn off. If users don't check that field, they en...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration