Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1572 of 1572

Full Stack tests show as an ID number instead of Experiment Name.

Expected Experience Full stack tests should be reported using Flag Names and not flag id numbers on https://app.optimizely.com/v2/accountsettings/account/usage . Makes review difficult. Actual Experience (please describe what you see): For the acc...
almost 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Allow Add/Remove actions on task-level workflow edits

We'd like to be able to make updates to add/remove workflow step actions from directly on a task when editing a workflow.
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Add Flags experiment key name to Impressions Usage info, instead of just ID

Currently, if you go to your account's Usage tab and look at impressions by experiment, the experiment results for any Flags (FS 2.0) tests will only show the test ID, which is not user-friendly, as it requires the user to navigate to that test to...
almost 2 years ago in Experimentation Analytics 0 Investigating

Handle the error the occurs when copying rules from another environment

When one environment already has an experiment in it, and you try to add a new rule by copying over the rules from another environment, the UI throws a confusing error that says "Updating production ruleset for flag <flagKey> failed. {"Inval...
almost 2 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Filter Self-Service Report by Site

The self-service dashboard provides great information of what users are doing on our sites. However, without a filter by site, it is difficult to drive decisions off of this dashboard.
almost 2 years ago in Commerce Analytics 1 Gathering interest

Create a publicly available symbols server for Episerver Libraries

Hello, I recently found through some of my searches on the internet that a symbols server for Episerver libraries did existed in the past. The URL I found so far is the following: http://symbols.episerver.com, but it doesn't seems to be working an...
almost 2 years ago in Content Management / Technical 0 Investigating

Ability to select best bets content using language+region

We currently have our content created on a language+region basis (e.g. sv-se, fi-fi, de-de, es-mx, etc.) and we currently noticed that Optimizely won't let us select content for best bets section--button is greyed out. e.g. Attached an image tryin...
almost 2 years ago in Content Management 1 Investigating

Allow the ability to choose a variant product from the cart

In the example below, Product J263BL has variant products in colors (Black and White). However, the cart doesn't give us the ability to choose the variant product. Here is the example URL for this environment - https://supplyland.commerce.insitesa...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

'My Overdue Work' Quick Filter

It would be great if there was a pre-built, default saved view of overwork that is assigned to me. I encourage everyone on my team to build this view for themselves, but it would be a lot easier if the view came standard!
almost 2 years ago in Content Marketing / Plan 0 Future consideration

New feature request: capture non UTM parameters in Idio report to track campaign and mediums

We were told that only utm_campaign is captured in Referring Campaign and utm_medium is for Refereeing Mediums. We do not use Google Analytics (UTM parameters) for tracking, so we cannot analyze campaign/medium data within Idio report. Please add ...
almost 2 years ago in Data Platform App 0