Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clearn CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https...
almost 4 years ago in DXP Cloud Platform 1 Future consideration

Change Deliverable Due Date After Acceptance

A feature request for the UI. Especially the ability to be able to change the “Deliverable Due Date”, which I know is possible by “Un-Accepting” the request, but this only works if the Work Request doesn’t have any Tasks or Campaigns already creat...
almost 3 years ago in Content Marketing / Requests 1 Investigating

Enable prerendering of PLPs and PDPs with prerender.io

Our Product Listing Pages and Product Detail Pages have separate SEO templates being served to Googlebot, and almost all of the content is missing/broken/unformatted in those separate templates, which substantially hurts our organic traffic. Recre...
almost 2 years ago in Content Management / Technical 0

Quoting Feature Improvements

Below are the top requests we have to improve the quoting feature. I’m happy to elaborate on any items that need additional clarification. Ability to edit quotes without having to start over (our quotes change all the time and are very time consum...
almost 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Images in HTML-editor not accessible

When you insert an image in one of Episervers HTML-editor-fields the "Insert/Edit image" popup sets the filename as default alt-text on the image. This is not a accessible way to set an alt-text. If (when) the Webeditor dont change the filename to...
almost 3 years ago in Content Management / Editing 0

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
12 months ago in Content Marketing / DAM/Library 0 Future consideration

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
almost 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Send time optimization in camapaign

Hi, the sent time optimization (STO) feature would be very useful for us to sendout campaigns.This feature should work in this way: it should keep trace of the time at which users usually open the emails and automatically send the email at this sp...
12 months ago in Data Platform App 0

Missing API endpoint for 'Create at' for Campaigns

No description provided
12 months ago in Community API 0

Make Task Mandatory in Campaign

There are scenarios where a workflow (strict) is not required but a task needs to be completed as a stand-alone item as part of a campaign or process. e.g. "Book Event". In addition to preventing a campaign from completing, I'd like to be able to ...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration