Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Automatic tracking of page redirects

When moving a page in the page hierarchy or changing the url slug the CMS should give me the option to add a redirect record that could be used to issue an appropriate redirect from the frontend. Redirect records should be queryable from Optimizel...
3 months ago in Content Management 0

Add multi-tenant SSO support

Currently only one connection to a single SSO tenant can be configured in the console admin. So if you have more than one customer that would like to use Windows SSO, you wouldn't be able to configure the system to allow all possible tenants. Plea...
8 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Process the line level properties in Service API requests

Currently Service API doesn't allow to migrate the line item level properties if you import orders (by calling '/episerverapi/commerce/orders' endpoint). It seems like pretty important ability on a par with order/shipment level custom properties. ...
over 2 years ago in Customized Commerce / Technical 2 Gathering interest

Serve previous revisions of datafiles from Optimizely CDN

As a web developer I need to ensure that every point in a request lifecycle uses the same version of an Optimizely datafile to ensure a page is rendered correctly. This includes: edge function logic serverside render clientside hydration If there ...
3 months ago in Feature Experimentation / APIs 0

No error display when form submit not successful

We want to use Marketing automative Salesforce connector for Optimizely CMS(Customer Management System) form to connect with our Salesforce platform. But we find out there are no submission failure show up on CMS interface, only recording the subm...
26 days ago in Content Management / Forms 0

Highlight Experiment Outliers based on traffic, runtime

This request was initially submitted by Marco Tannert, from Mobile.de, and enriched by Justin Vos, Customer Success Manager. It's helpful when managing a program to get a clear understanding if there are experiments that are outliers, by for examp...
26 days ago in Experiment Collaboration and Management / Reporting 0

More In-depth Program Reporting

This feedback was shared by Marco Tannert, at Mobile.de. - Ideally I don't touch the project structure as is, as I don't understand what impact it would have to change it. - What I would like to achieve: - structure all experiments on team basis s...
26 days ago in Experiment Collaboration and Management / Reporting 0

Version Conflict Between CMS and Commerce Latest Packages with TinyMCE Version (4.8.0/4.7.2)

I'm running into a version conflict when trying to upgrade to the latest versions. CMS 12.31.2 references TinyMCE 4.8.0, but Commerce 14.29.0 requires 4.7.2, which causes the package restore to fail, while we can directly reference the dependency ...
about 2 months ago in Customized Commerce / Technical 1

Need ability to see calendar view of projects based on specific step in workflow

As a Creative Director and Project Manager, I need the ability to see all of my organization's upcoming projects based on a single universal workflow step from a task before that step is being worked on. This will help me get an editorial calendar...
11 months ago in Content Marketing / Plan 2

Have a “completed date” in workflow instead of the due date disappearing

When we need to run a report of when tasks have been completed or look in the project page of when a task was completed, it’s missing. Even if I click into the task, there is nothing. We would like to keep a "completed" date in the workflow step.
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0