Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Notifications

Showing 27 of 1562

Notify of Task Ownership Change

While the default task owner is the task creator, we often update the owner to reflect the project manager on the task. It would be great if, as the PM, I could get a notification when someone assigns me task ownership just like step ownership.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Allow Deeper Nesting of Comments

The comment sections only allow for a single level of replies, which is causing confusion for our users. Say I leave a comment asking for review on a PDF. Someone else comments with their feedback, but I have a question about it. I can't reply dir...
over 1 year ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Clearly Separate "Mark All as Read" and "Clear All" Notifications Actions

There are two available actions for in-app notifications - "clear all" and "mark all as read." But they are very close together in the UI, and it's easy to hit the wrong one.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Include Object Number Email Subject Lines

We've adopted the object numbers (TSK-123) internally as the quickest way to identify our work. As such, adding them to the email subject line for notifications would be helpful.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Overdue Notification for Watchers

As a watcher, I'd like to be informed when a task becomes overdue so that I can help the team move it along.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Custom, Branded Email Notifications

In order to encourage better interaction (opens, click-throughs, etc.) of emails from the platform, we'd like the ability to customize the email notifications to represent our brand identify. Ideally, we'd like to have control over the copy, logos...
over 1 year ago in Content Marketing / Notifications / Settings + Configuration 0 Future consideration

Update History and Notifications for Due Date Changes from Smart Durations

When using smart workflow durations, the step due dates get changed any time someone completes a step early, which is expected. But the history tab and the email notifications that accompany the change make it look like the person who completed th...
over 1 year ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Task Complete Notification/Celebration

Just an idea - it would be nice to have a special notification when a project closes so we can celebrate a little. More often than not the project just end very dryly. It would be so motivating if the team could get a little accolade.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Assignee Notification for Asset Added

There is a watcher notification for the addition of an asset to a task, but no assignee notification. Since I would like to be notified of new uploads, I have to add myself as a watcher to tasks even when I'm an assignee.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Notification of your step being complete by another team member

Notice of your step being complete by another team member - we're having some instance of team members accidentally marking another's step complete. There is no notification option for this that we can see. Ideally, if someone aside from the desig...
over 1 year ago in Content Marketing / Notifications 0 Future consideration