Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

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Download All vs Only Unresolved Comments in PDF

When downloading a document with comments into a PDF, all comments are downloaded, regardless of their status as open or unresolved. We'd like the option to choose whether to download all comments or just those that are unresolved. That would help...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Drag-and-Drop to Add Versions

When uploading a new version to the content of a task, it would be great if we could drag-and-drop, just like we can when we upload the first asset. The experience is confusing because it's available some places, but not all. And when it isn't ava...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Pin Attachment

We use the attachments space for a lot of our collaboration. As such, we'd like a way to "pin" an attachment and denote that it is the final asset in a task. Right now, our users are unsure which asset to use, especially if many versions have been...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Delete Step with Sub-steps with One Click

Today, you must first individually delete each sub-step individually if you want to delete a top-level step. It would be great if you had the option to delete everything at once, as it would save a lot of admin time when adjusting task workflows.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Export Brief - Pretty Version

We use templates for our briefs (which we love), but it makes for a very bland export. Ideally, we would like to export our briefs in a way that is visually appealing in order to share them across the org. Senior executives expect a clear visualiz...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Web Proofing on Gated Links

We would like to add gated links to our content “Add URL” section for proofing. These links are unpublished and are built on an internal site, which is gated behind a login. Since these are unpublished and are not live, we are not able to generate...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Flexibility to customize dates in workflow with assigned step durations

There is additional flexibility needed with adjusting the dates on the workflows because right now there is no way to disregard the preset durations on the templated workflow.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Spellcheck and Advanced Formatting in Text Editor

In the text editor, we would like to have more features for formatting text, similar to Microsoft word. For example, the spacing is impossible to adjust. Also, there is no spellcheck feature.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration