Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

Showing 140 of 1561

Ability to respond with reactions e.g. thumbs up in comments

My team is very used to being able to give a thumbs up in response to a request or question. We'd love to see reactions as options for replying in comments.
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Ability to write fraction with the horizontal line between two values

We'd like to write fractions in the text editor in the attached file format. But in our text editor, it's not possible to write format using the horizontal line between two values. At the moment they use the versions of the formula you have "y=k/x...
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

History on Workflows and Fields

Track history for changes made to workflows and fields
7 months ago in Content Marketing / Tasks, Campaigns, and Events 1

Ability to expand the workflow panel and hide the brief pannel

This would make viewing Optimizely on a smaller screen (on a laptop rather than a large monitor) much easier
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Don't overwrite attachment from work request when selecting a campaign template

When an attachment is included in the work request and then a campaign template is applied as part of the campaign creation from the work request, don't remove the attachment.
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Ability to add custom briefs to Tasks created from Work Requests

Tasks created from Work Requests have locked Briefs that cannot be edited or deleted or replaced. I want to be able to select a custom brief for a Task created from a Work Request.
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Time Tracking enabled should enabled by default when creating new workflow steps

Currently, we create the workflow steps, save it as template, edit the template to enable time tracking and then remove and re-add the workflow template for that Task. it's very tedious work and having the option to enable time tracking from the s...
7 months ago in Content Marketing / Tasks, Campaigns, and Events 1

Ability to change a Task to a Campaign or vise versa

There isn't an option to make this switch. To do so, you have to delete the Task/Campaign and recreate it. This is problematic if the Task already contains comments, etc.
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Audio Preview

Is there not a way to preview audio files before downloading? If not, can this be added?
8 months ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 1 Future consideration

Step due date must have time zone Or no time option at all

Currently in a workflow step, we are able to assign a Due date. This Due date option allows us to choose a Date and Time. The time option does not specify what Time-zone is expected so it may bet confusing for global teams. Solution : Add Timezone...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration