Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Overdue Notification for Watchers

As a watcher, I'd like to be informed when a task becomes overdue so that I can help the team move it along.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Optionally skip specific days of week in automations

When configuring the wait node in Marketing Automations, I want to be able to specify which days I want to skip sending messages. Example: After selecting Saturday and Sunday, the wait node will not trigger messages to be sent on weekends and will...
over 3 years ago in Campaign 0 Future consideration

New Results Page Layout

Sharing on behalf of a customer (Simon Born of Real Digital Services GmbH) "This is a short feedback on the new layout of the Results page. While I understand the approach to make visible the prioritization of the primary metric versus the others ...
over 1 year ago in Feature Experimentation / Other 0 Future consideration

Support Infrastructure-as-Code automation tools

As a developer I want to be able to authenticate to the Optimizely APIs using OAuth 2.0 Client Credentials Flow so that I can use automation tools (such as Terraform) to manage the configuration of my Optimizely account
over 1 year ago in Feature Experimentation / APIs 1 Future consideration

Show asset public links via column in Library overview

Currently, when I'm uploading a big set of files and need the direct links to them, you need to open each file and grab the link. It would be much easier if you could add a column in the overview to show all public links for files.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Option to put prod website in Maintenance mode

Authorized DXP Portal users should have a way to put production website in maintenance mode (display maintenance page) without needing to deploy. Example scenarios: deploying a code upgrade which will require configurations after deployment but be...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Miro Integration

Miro we can turn a card into a task (Issue) in Jira and that's really great. I would love it if we could do the same with Welcome.
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Option to change the variants order in Flags

In Flags, it is not possible to change the order of variants and have a different “Baseline” variation by default in the Results Page. Regardless the possible workaround (change the baseline variation from the results page), the proper behaviour w...
over 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration

Drag Sub-Step to Standalone Step

Would be nice to be able to drag a sub-step into its own standalone step.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Delete Step with Sub-steps with One Click

Today, you must first individually delete each sub-step individually if you want to delete a top-level step. It would be great if you had the option to delete everything at once, as it would save a lot of admin time when adjusting task workflows.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration