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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.



Catalog & Assets

Showing 18 of 963


Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
almost 2 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Get notifcation if product is in stock

We wanted to have a new feature that would help a customer get registered to an email feed when a product will be back in stock. In the mobile application, this could be a push notification instead
almost 2 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
11 months ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Localized Attributes/Attribute Values

I recommend that the Attributes and their values have the ability to be localized.
11 months ago in Configured Commerce / Catalog & Assets 4 Gathering interest

Sort fractional attribute values

Currently, if attribute value contains fractional values like 1/8, 3/8 or 1 then system does not sort them accordingly. There must be some mechanism built in to allow this functionality for better user/customer experience. There is an option in th...
over 1 year ago in Configured Commerce / Catalog & Assets 1 Planned

Search Within should do a Fuzzy Search like normal query

The search within feature should do a fuzzy search. Most users don't necessarily enter the exact term, and this would yield a lot less zero matches. For example, if “bearings” is the phrase on the actual products but I type in “bearing” or “bear” ...
almost 2 years ago in Configured Commerce / Catalog & Assets / Marketing & Promotions 2 Gathering interest

Category Rule "New Products" which works on a Rolling basis

As an eCommerce Manager, I often want to show "New Products" on the website in a special category, so that Customers an easily see what we have added to the catalog. Today the Category Rules around Product Dates can only be shown around a specific...
about 2 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Search fields only available on productnumber (ngram, autocomplete)

Often we need to utilize an ERP unique identifier as the partNumber in Opti, but that's not necessarily the one used by end customers for searching for products. The search features built into the platform, such as ngram and autocomplete, are agai...
about 1 year ago in Configured Commerce / Catalog & Assets 2 Already exists