533 results found
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image optimization
THE PROBLEM
Customer content team is publishing 10–20 blog posts per week as part of a large-scale SEO initiative. Their workflow involves pulling images from stock sources (e.g. Getty), uploading directly to the DAM, and passing them to development. They are not designers, and requiring them to manually resize or optimize images in tools like Figma before upload creates friction and slows publishing velocity. The current workaround is to have UX designers optimize every image before handoff — which has become a recognized bottleneck.
Beyond workflow, there is a real page performance concern. Technical contact confirmed that current page load…1 vote -
CPN Number Column in Library List View
Being able to add Column of CPN Number under Library List View, especially to show up in csv download. At the moment, can only view if I enable hierarchy (but then not translated well into csv download) or add campaign names.
1 vote -
Video transcoding from mp4 to webm format
Requesting for CMP to support video transcoding from mp4 -> webm formats. We have multiple animations loading on the page and I would lile to optimize them for better user experience. This would also result in better page performance
1 vote -
Lock Dates for Task Workflows based on SLA
Add ability to lock pre-populated start/due dates within Task workflow requests based on workflow SLAs so submitters (requestors) cannot adjust pre-defined dates.
As it currently stands, if a user chooses a workflow that has pre-defined SLAs, the user can still adjust the dates, which immediately puts a task in an "overdue" status even though it was just submitted. We need better control over dates to mitigate risks and incorrect reporting.
1 vote -
Automatic notification when a new asset appears in a saved view
Is there any way for users to receive automatic notifications when new assets appear in a Saved View or under specific filters?
For example, if new assets are added that match certain criteria, could Optimizely notify subscribed users automatically?
2 votes -
Logic in Content Brief/Form Brief
At this time, it appears that the behavior that the client is trying to achieve is not currently supported. Specifically, the logic options for multi-select fields do not include conditions such as “contains” or “does not contain.” Because of this limitation, the workflow jump logic may not trigger as expected when users select multiple publishing locations in different orders.
2 votes -
Ability to Create Campaign Template in Templates Section of Admin panel
I would like the ability to create campaign templates from the same place we create Work Request Templates. Creating a live campaign, making it into a template, then archiving it in the Plan view is a pain. I would also like to be able to edit Campaign Templates
2 votes -
bulk editing
Should be able to select multiple activities underneath a campaign and bulk edit information - fields, deletion, archive, etc.
11 votes -
“Reply” button is only displayed on the base comment and not on subsequent replies
The threaded commenting feature for multi-step workflows (as well as Work Requests) shows replies under the “Comments” tab in “Oldest → Newest” order.
When viewing comments from the “Workflow” tab, the same “Oldest → Newest” order is applied.
Currently, it appears that the “Reply” button is only displayed on the base comment and not on subsequent replies (in both the cases that you highlighted). This is currently expected behavior with the current design of the platform.7 votes -
change WRQ owner
I am an Admin user and it would be useful to be able to change the Owner of Work Requests to cover situations when the original requestor moves out of the team, leaves the business etc so the request can be delegated to another user without having to recreate a brand new WRQ.
2 votes -
Efficiency Dashboards: Add request fields added to dashboards
Could request-specific fields be added to the dashboard creator?
For example, being able to group/pivot/filter:
- 'Template' - by work request template submitted
- 'Requestor' - by individual(s) submitting the WRQ
- 'Submitted date' - by date of WRQ submission.3 votes -
Ability to turn off time function for start and due dates
It would be extremely helpful to be able to turn off the time function for start and due dates, or at least to be able to default start times to the beginning of the day and default end times to the end of the day (when creating a task/applying a workflow).
11 votes -
Allow admins to change users email within their view, so an entirely new profile is not needed.
Allow admins to change users email within their view, so an entirely new profile is not needed. This is useful specifically for individuals who go through a legal name change.
1 vote -
More granular handling of partial-day delays in Smart Duration
Currently, when a task is completed slightly outside its expected timing (e.g., by a few hours), Smart Duration may shift downstream tasks by a full business day (or more). This behavior can create unnecessary schedule changes that don’t reflect the actual delay. It'd be great if there were configurable thresholds (e.g., only shift schedules after X hours of delay).
1 vote -
CMP Fails to Preview Outlook Files in Task Content Tab
"The CMP seems to mishandle Outlook files. When uploading them to a task, you cannot review them in the Content tab preview area. When downloading them, Outlook appears unable to open the files. Is this intended? Is a fix for .msg files in development?"
"The email attached is what was uploaded to the Request form. The user did change the name of the file after uploading.
When uploading a file to a request form, you have the option to change the title. When changing the title it removes the file extension. This doesn't happen for other file types. "
2 votes -
Customizable User Roles
A client wants to prevent certain users from creating campaigns while allowing them to create/edit tasks. Where the current Collaborator and Collaborator+ roles don't allow this flexibility/customization. Can customizable permissions be a new feature?
1 vote -
Differentiation of Events between New Task and Copy Task
We are using Webhook handlers to catch New Task events and to auto populate some taxonomy data on Task creation. However, we notice that the Copy Task function on the platform cannot be differentiated from the New Task event currently, but we would need to distinguish between these two events to handle them slightly differently.
Can a new event be created, or an attribute be added to the existing event, to allow us to identify whether a Task is new or a copy of an existing Task?
1 vote -
Add Scroll Bar to Top Across UI
A scroll bar at the top of all pages in the UI would be extremely helpful. We recently submitted a ticket, 1803945, because columns were hidden but it was not clearly noticeable. To view the restore button in the recycle bin, it required scrolling 5x to the bottom of the page, then scrolling right. An example for the DAM is when needing multiple columns to view metadata. When viewing a large volume of assets, you have to scroll to the bottom of the page and then scroll to the right, then scroll back up to view metadata. It is time…
4 votes -
Hyperlinks in Free Text Fields
Enable URL links / hyperlinking in standard free text fields on forms. Currently, hyperlinks work only in updates or rich text fields, but not in regular free text, limiting flexibility for adding references or resources.
2 votes -
Improve CMP Task Experience with asset Expiry Date & DAM Notification
Background / Current Behavior:
The customer has reported that within CMP tasks, there is no trigger or notice to add the expiry date before completing the task. Additionally, there is no pop-up message indicating that the asset will not be sent to the DAM. This can lead to confusion and a poor customer experience.Requested Improvement / Feature:
Introduce a clear trigger or notice within the CMP task to prompt users to add the expiry date before completion.
Implement a pop-up message to alert users when an asset will not be sent to the DAM.Customer Impact:
Without these prompts,…2 votes
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