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CMP (Content Marketing Platform)

CMP (Content Marketing Platform)

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  1. To ensure best practice as part of tasks intended for the website, it would be helpful for 'Alt text' (a default CMP and DAM field) to be visible as a field with helper text in the pop-up window when users upload content in the Content tab of a task. Additionally, if there is toggle in the settings for admins to make the field mandatory or not, that would be good also.

    Currently 'Alt text' only appears as a visible field when assets are uploaded directly in the DAM.

    3 votes

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  2. We use a number of agencies and have local user logins created for their employees. They often come and go and it would be helpful to have a Note field on users record so information can be recorded like - who within our company is responsible for the user, what job function they serve, etc.

    Would also be good to have an expiry field so that the users would expire - with a notification warning that the expiry is coming up to avoid having old users hanging around with access to our system,

    1 vote

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  3. When creating form templates, I need to add fields that are hidden and pre-defined/selected so the requester doesn't see them, but they get added to their request. (In an ideal world, if some logic could be applied to them - e.g., if the user selects this field: choose X value for hidden field, else: choose Y).

    For example, if people fill in the 'Email' form, I would like to add the field 'emailField1' with the value True pre-selected. This means the user doesn't have to fill it in each time and it allows us to use the field for planning…

    2 votes

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  4. Role:
    Admin

    Issue:
    At the moment, there is no way to document SLAs for sub-steps. We'd like to be able to do this in the same way that it is done for whole steps.

    2 votes

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    We are currently working on a resource module that would allow time estimates at the sub-step level. Although duration will remain at the step level, the new time estimates at the substep level will hopefully allow users to track data at a more granular level equivalent to if we added durations to sub-step.

  5. Add logic to fields in workflows/task forms: A way to have the dropdown options trigger a sub-dropdown list with items that are only applicable to the item selected in the first dropdown.

    This functionality already exists in Work Requests.

    For example, we need to know if your dog barks at night, but only if you chose dog in the "Do you have a dog or cat?" field. Cat owners shouldn't have to respond to the question about barking since it's not relevant.

    2 votes

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  6. A way to hide or rearrange archived (grayed out) values in label or dropdown fields so end users do not see them in the middle of the list when using work requests.

    2 votes

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  7. -Allow there to be a "Global" region in the Business Calendar
    -Allow users to import calendar of time off regardless of whether "Region" is selected (e.g. for Global companies)
    -In a workflow, automatically adjust SLAs based on when calendar is blocked (e.g. not allowing users to select a due date for when the calendar is blocked)

    4 votes

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  8. When creating a TASK from a WRQ which has Attachments, these are NOT pulled over to the Task´s Attachments which seems counterintuitive as the Creative Assets are pulled over from WRQ (Creative Assets) into the Task´s Content tab. This means extra manual work for users who are annoyed why this is not working if it works for Creative Assets field (but not all files for a WRQ are necessarily creative assets). Would be great to see it harmonised. Thanks so much

    3 votes

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  9. In the task section, when another user comments, you can respond on the bottom of their comment with an emoji. The icon is a happy face, but when you click the icon there is no happy face. The happy face emoji is a staple of my daily operations. It is missed.

    5 votes

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  10. Should be able to select multiple activities underneath a campaign and bulk edit information - fields, deletion, archive, etc.

    4 votes

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  11. I'm an admin trying to do some troubleshooting. I would like to have a feature in CMP to "log in as" another user to better understand issues reported by users.

    2 votes

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  12. At this time, the filters search all assets, regardless of the folder they are in. Ciena would like the ability to filter within a specific folder

    3 votes

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  13. Toggle on/off for password protection or permissions on Collection public links to prevent the links being forwarded continually outside of intended recipients.

    3 votes

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  14. Add a column (or option for a column) at the end of Plan and Library exports that is a direct link to that individual asset. If I export and share, I need my users to be able to go directly from the spreadsheet into that library item, task, campaign, etc. Long story short, add a column for the direct link in the export that goes into the Optimizely item.

    1 vote

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  15. The ability to edit fields inside the DAM list view like you can do in Plan list view will make field editing and updating much easier and faster.

    2 votes

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  16. As a user I need to have the ability to approve workflow tasks assigned to me on Email, without logging into CMP.

    Other workflow tools like Asana /ServiceNow let you do that.

    3 votes

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  17. 1 vote

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  18. It is currently not possible to filter or pivot by Template name in the Request card in the efficiency dashboard, which makes this card very difficult to use.

    As different teams are using different templates, or each template is for a specific use case, having the ability to filter and pivot by the template name would greatly improve the usability of this card.

    1 vote

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  19. Hello - it would be great if we could utilize Opal for adding "asset expiry date" across final content files within tasks. It's extremely tedious to do this manually especially on tasks with multiple items in the content tab. Sometimes we have well over 20 items, at times close to 100.

    The reason we're setting "asset expiry date" is to help automate archiving content in the DAM Library. Once a final version has been uploaded to a task, we've started adding "asset expiry date" so that when the final version is added to the Library, it has an expiration date…

    2 votes

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  20. A user received a work request for a campaign that already exists. They accepted the work request and linked it to the task that already exists within the campaign. Ideally, this would bring across the brief from the work request. However, it did not but we know that this works when you create a new task within an existing campaign. So can it also do this for existing tasks with a campaign?

    Please see example campaign below.
    Steps are:

    Go to Work request 239 which has a Brief in it and link that WRQ to Task-673.

    Now go to tsk-673…

    8 votes

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