533 results found
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Restrict Template Access by Teams
As an Admin, we want to restrict access to certain Work Request or Task Briefs by user group / teams. Some user groups should only see 1 or 2 request types, and we don't want them to be able to see our entire list and accidently select one that isn't relevant to them.
8 votes -
In-Progress Status for Work Requests
It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done. It would be great if we could have an in-progress status just like tasks. If there is an in-progress task on the request, then the request itself would be marked as in-progress.
8 votes -
Email notification customization
We would like to be able to customize the information sent out in Welcome notification emails. he important information does not show up until the end of the subject and it would be quicker for someone to understand the action that needs to be taken. Email subjects will say "Bryana Tribuna change the due date for your step in HNG…" and you have to click on the email to understand what is happening. It would be great and more efficient if it said "DATE CHANE – HGN - Domestic & Dom Afl Catalog June 2024" or even "HNG - Domestic…
8 votes -
Custom, Branded Email Notifications
In order to encourage better interaction (opens, click-throughs, etc. of emails from the platform, we'd like the ability to customize the email notifications to represent our brand identify. Ideally, we'd like to have control over the copy, logos, colors, subject line, etc. Users are more likely to open the emails when they feel familiar, and we rely on user interaction to drive engagement in the platform like workflow step completion, comment responses, etc.
8 votes -
Create and edit Blocks from CMS
Sometimes the content we create isn't an entire page, but just a block of content that is consumed later by our content team. Examples include promotional content, banners, and content for lead generation.
We'd like to be able to create a block similar to how we create a page today, schedule the publishing of the block, and use it later on a page. If we select an existing block, we need to be able to publish the block and have it updated on all pages it was previously included on.8 votes -
Apply Workflow Step Changes to Existing Tasks
When updating a workflow's steps, there is currently no option to apply those changes to existing tasks. We would like the option to update existing tasks as our process changes. (As you can do today when making edits to workflow template fields.
8 votes -
Allow Deeper Nesting of Comments
The comment sections only allow for a single level of replies, which is causing confusion for our users. Say I leave a comment asking for review on a PDF. Someone else comments with their feedback, but I have a question about it. I can't reply directly to the feedback. Instead, I have to either reply at the same level (reply to my own comment or start a new thread - both are confusing when you're reading through the chain. Also, this means we either have to be very diligent with @mentioning people, or we miss key updates.
8 votes -
Ability to Redirect Expired/Deleted Asset URLs
Allow the ability to add/choose a redirect address for assets that have been removed or expired so users can be sent to an alternate page instead of a 404
8 votes -
Brief only pulling over from work request when creating new task in a campaign not when linked to existing
A user received a work request for a campaign that already exists. They accepted the work request and linked it to the task that already exists within the campaign. Ideally, this would bring across the brief from the work request. However, it did not but we know that this works when you create a new task within an existing campaign. So can it also do this for existing tasks with a campaign?
Please see example campaign below.
Steps are:Go to Work request 239 which has a Brief in it and link that WRQ to Task-673.
Now go to tsk-673…
8 votes -
Re-assign Campaign and Tasks when Users are Removed
When Users are deleted from the platform on leaving the team (or business), all Assets, Tasks and Campaigns are orphaned, and there is no way to bulk view or assign them - you have to go into each one individually and re-assign it.
As there is no ability for Assets, Tasks or Campaigns to be owned by Teams and not individuals, and we have certain Users who own thousands of Assets, this is a potential massive headache in the event this user leaves, or changes roles.Please introduce better tools for re-assigning ownership of items as opposed to everything having…
7 votes -
Improve reporting on Social Publishing
We want reporting on the impact of social posts, similar to sprout social so that we can leverage CMP directly for this purpose: Video views. Competitor engagement. audience growth. Paid vs organic performance. Post performance.
7 votes -
Add a save drafts / auto-save feature
Add a save drafts / auto-save feature in the Request module and comment fields, so users don’t lose updates or notes if they can’t complete them in one go. Currently, auto-refreshes can cause comments to disappear, so this would prevent data loss.
7 votes -
Multiple owner
Ability to tag multiple owners for a task
7 votes -
Efficiency Dashboards: Ability to Filter by 'Steps'
Filtering workflow 'steps' on an efficiency dashboard so we can omit certain workflow steps from the efficiency dashboard chart.
For example, if I set up a 'step bottlenecks' chart, it would be great to be able to filter by Step (is, not, is one of, is not one of). There are certain steps when spread out among many assignees, they start to clutter the chart.
7 votes -
Please add a look up for Name (Request Template field
For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1 Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2 a list of active Welcome Users?
Template Form Creation: Add Field>Create New>Employee Lookup (or similar name
At the moment, I have TEXT fields for Marketing and Strategic Owner in my Request form, but it would be nice to allow customers to look up the employee instead of having to type in a name. Maybe it could be hyperlinked with…7 votes -
More Descriptive Notification Messaging
Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads 'The requester has made changes to the request….'
If it could be changed to something with more description/information like 'Natalia has changed the priority level of the work request….', it would be very beneficial.7 votes -
@mention multiple users
It'd be nice to be able to @ mention everyone assigned to a step in a workflow of a task. Similar to slack's "[at] here" functionality.
7 votes -
“Reply” button is only displayed on the base comment and not on subsequent replies
The threaded commenting feature for multi-step workflows (as well as Work Requests) shows replies under the “Comments” tab in “Oldest → Newest” order.
When viewing comments from the “Workflow” tab, the same “Oldest → Newest” order is applied.
Currently, it appears that the “Reply” button is only displayed on the base comment and not on subsequent replies (in both the cases that you highlighted). This is currently expected behavior with the current design of the platform.7 votes -
Expansion of Admin reporting capabilities
As a CMP Admin, I want to be able to report on expanded date range of at least two years at a time for year on year comparisons.
7 votes -
Add downstream dependencies to the Related activities linked within a task
Currently, the Related tab allows us to link tasks that the current task depends on (upstream dependencies). However, there is no way to link or view tasks that are dependent on the current task (downstream dependencies).
We would like to see an additional relationship type, such as "Blocks" (or similar naming), that allows users to designate tasks that cannot begin until the current task is completed.
This enhancement would provide a complete view of task dependencies by enabling users to see at a glance:
Depends On: Tasks that block the current task from starting.
Blocks: Tasks that are blocked by…6 votes
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