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CMP (Content Marketing Platform)

CMP (Content Marketing Platform)

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  1. We've received feedback that the search functionality in Plan feels quite limited and does not return expected results. For instance, searching for 'news article creation' brings up anything containing 'creation' rather than prioritising the full phrase. While using quotation marks improves accuracy, users don’t expect to rely on such techniques in modern web searches. Given the advanced AI capabilities within the CMP, the current search experience feels surprisingly restrictive. Most users expect intuitive search that works with natural language inputs.

    Can you update me on whether this is on your roadmap please.

    29 votes

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  2. For my role it would be very useful to have all campaigns, I'm the owner of, appear in the 'My work' section.

    At the moment, it mainly shows tasks assigned to me, but it would be much easier to navigate if all of my campaigns were listed there as well. I still need to keep track of overall activity, add assets and content, and monitor progress etc. even for campaigns where I don’t currently have a task due.

    Right now, when I need to find those campaigns, I have to search for them or rely on 'recently viewed' which isn’t…

    3 votes

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  3. I think it would be useful to have the Label colours pull through into the 'List' view in the Plan. We have a number of Label fields we are using in the 'List' view but the colours we have assigned to their values are only showing in the Calendar and Board views.

    This would be beneficial for those wanting to track RAG statuses in the List view in the plan.

    1 vote

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  4. We have a large volume of similar requests being entered into the system. We want ways to make the amount of data entry for each form simpler. Could you prefill from a previous form or copy an existing form as a template for small edits? Can opal anticipate likely form answers based on a users previous submissions? Open to your ideas.

    3 votes

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  5. Unable to make comments when viewing content in full screen.

    1 vote

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  6. Comparing two drafts is great in theory but it is limiting because you can only view previous comments, you cannot add any comments (or additional annotations) on the new draft when reviewing. You have to close out of compare mode, open up the content, annotate or comment, then go back into compare. It's easier to just have two separate tabs open in different windows. Compare would be more helpful if you could annotate while viewing.

    1 vote

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  7. Client requests the ability to edit existing campaign templates directly, including moving tasks into subcampaigns and reordering tasks within both active campaigns and templates. Currently, this functionality is not available, and users must work around it by editing a campaign and saving it as a new template.

    3 votes

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  8. We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their step.

    3 votes

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  9. Ability to bring in assets created in Canva directly into a Task in CMP, eliminating the need for manual uploads.

    2 votes

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  10. When submitting a form via template, the confirmation email received needs to have the ability to customise the text.

    1 vote

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  11. When you create a form (via templates) and share this via the URL, the intended user of the form can have the ability to change forms in the 'request type' field which makes the original URL redundant. The URL needs to be locked to that template only for ease of recipient use and it will ensure that the correct form is always submitted.

    1 vote

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  12. Within the Task > Content tab, add a “Last Modified Date” column for assets to improve visibility and make it easier to track when content was last updated.

    1 vote

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  13. As a CMP admin and main responsible for digital assets, i need to be able to sort my assets from A-Z so that it's easier for me to handle asset by asset in accordance with files in my windows file explorer.

    This will also help providing a numbered hierarchy for asset and folders, such as 01 Main folder
    20 Second topic folder
    21 Sub folder of 20
    etc

    1 vote

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  14. Currently you are unable to add cache control headers to assets served from the DAM's CDN.

    We would like a DAM admin the ability configure response headers for their org and/or adding a special query param to the asset url to request the CDN to add the cache-control response headers.

    13 votes

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  15. It would be nice to update prioritization options (showing at the request level) to more than "low" "medium" "high". For example and "urgent" or "hot".

    It would be great to be able to update these or add when needed. However I don't think we have the ability to create new priority options (if we do please let me know!)

    And for lifecycle progression options - at the request level - currently we have "submitted" "accepted" and "declined". It would be great to have an option for when something isn't "declined" however we're not able to accept because (for example) more…

    3 votes

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  16. We need to be able to quickly identify when the first version of an asset is being brought in from the Library or uploaded directly from a user's computer. Having that information available to easily view in the task history as well as in the Proofing window would be immensely useful information.

    1 vote

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  17. When copy is drafted in the comments section, we cant change the font colour, but if we past text from MS word that has colour, then CMP picks it up. A longer workaround to get the same outcome. It would be great to just have a colour selection feature

    1 vote

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  18. When a user is tagged, it would be nice if that user's name changes to a blue font (indicating a link) which is common with other platforms that have a tagging feature.

    1 vote

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  19. I'm a Proofreader/Editor. When in Proofing & Versioning, the view of my document is teeny tiny because I cannot minimize or resize the Comment section/list on the right side. When I resize my browser window to do a split screen, the only thing that gets smaller is the actual document, nothing else. This is really adding a lot of extra time to my review process. I'm not able to see all the tools at the top because I can't adjust any view sizes. See screenshot.

    1 vote

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  20. Be able to configure List views particularly what people see when you click a campaign name at a global level.

    At the moment, I've been told that, "List Views are user-specific, meaning individual users can customize which columns they see. While there is no global config to "lock" this view for everyone simultaneously".

    Since clicking a campaign is such a fundamental thing in Optimizely it's not the same as creating your own list view, this should be configurable globally as to how campaign views appear.

    1 vote

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