30 results found
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Text messaging alerts
When a customer is having platform issues at their site(s, our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.
However, many users need to actively update their email inboxes to be able to see this email. One of our customers came up with the idea that there's also a need to send out an SMS when an alert is sent out, as it's easier to be notified as it pops up in your notifications unlike email does.32 votes -
Request for limited support regarding Azure Storage Queue hosted by DXP
We have a solution that is live now with a large customer and multiple integrations. Storage Queue is being leveraged to elevate the delays of processing data into Opti. We noticed we don't have access to delete or update the queues (though we were able to create new queues.
We understand Storage Queue is not supported by the SLA but it will be very helpful if when needed the Opti team help us when we need to "clear" messages from the queue by submitting a ticket or giving the partner team limited access to clear queues specially on lower environments16 votes -
Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments
For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites become overwritten. Therefore, users wishing to view content in the preproduction system are routed over to production until the admin puts all the pre-production hostnames back into the system.
16 votes -
Auto Maintenance Page when origin server is not reachable
It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a generic error page which may impact business image.
15 votes -
Automation for purging the CDN cache
Currently, when content authors choose to upload image or other media files and replace existing media with the same name, the old replaced media lingers in the CDN cache. The CDN cache can be quickly purged through the PaaS portal, but this is a manual step that requires accessing another site outside the CMS itself.
It would be good if Optimizely could provide an API to purge the CDN cache. This would allow development around purging the CDN cache.
But ideally, functionality could be built into CMS for this. When replacing an existing media file with the same name, CMS…
13 votes -
11 votes
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Access to container / docker logs
As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start.
See attached dockerlogsmockup.png for suggestion for how this could look.
Here is an example of interesting exception in the docker logs. Today I need to reach out to support to access this vital information.
2024-09-24T05:29:04.3588100Z Starting ssh...
2024-09-24T05:29:04.4980741Z Starting OpenBSD Secure Shell server: sshd.
2024-09-24T05:29:04.4993808Z Starting application...
2024-09-24T05:29:13.4824830Z info: Microsoft.Hosting.Lifetime[14]
2024-09-24T05:29:13.4827604Z Now listening on: http://[::]:80
2024-09-24T05:29:13.4935836Z info: Microsoft.Hosting.Lifetime[0]
2024-09-24T05:29:13.4936420Z…9 votes -
Simplify the process of adding domains
As a owner of multiple sites on the same DXP i would like a simpler way to add domains to our DXP. The process of mailing back and forth with the support doesnt feel like a modern solution.
I would like a way where i can add the domain via the management portal.
A suggestion for a process:
1. Add the domain to the portal.
2. Portal returns with the Cloudflare verify TXT and the CNAME.
3. I add theese to my DNS.
4. Portal notices that they are added to DNS and completes the process. (without having to restart…7 votes -
Allow Access to App Insights > Investigate > Performance > Code Optimizations
I was advised by Technical Support services that Code Optimization access is not currently supported for DXP. Please Allow Access to App Insights > Investigate > Performance > Code Optimizations. It is a read permission, can provide useful information for developers, and I'm not aware of any major downsides or risks to adding this to the Power User role.
7 votes -
Support Early Hints in Cloudflare
Providing a means to enable the Early Hints feature in Cloudflare, which is included in all plans, could potentially improve performance drastically.
Enabling through PaaS portal is prefereable but a support ticket would be fine aswell.
https://developers.cloudflare.com/cache/advanced-configuration/early-hints/6 votes -
Self-service TLS management
Enable customers to upload their own certificates via the management portal, and bind certificates to specific domains.
6 votes -
Allow for CMS access management in the DXP Portal
New properties added to App Settings in the DXP Portal, allowing for DXP users to whitelist allowed IPs for CMS access.
5 votes -
Support or Access to Create Stored Log Queries on Preproduction and Production Environments
As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insights, which has been beneficial.
Having similar access in preproduction and production is crucial for maintaining performance and quickly resolving issues. Your prompt assistance in this matter would greatly enhance our operational efficiency.
Creation of custom queries is possible by going to:
Application Insights > Monitoring > Logs > Create a query > Click Save -> Save as query (or save as function4 votes -
Support Cloudflare Email Address Obfuscation feature as part of DXP
As a DXP customer I would like to prevent email harvesters from scraping my website looking for email addresses to spam. Cloudflare has an Email Address Obfuscation feature which provides a solution but it is not available to DXP customers.
https://developers.cloudflare.com/support/more-dashboard-apps/cloudflare-scrape-shield/what-is-email-address-obfuscation4 votes -
Sendgrid Bounce back List
Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the information but they would like more visibility and control over this information.
4 votes -
Ability to smoke-test other sites during deploy (slot domains
As a CMS developer and QA specialist we want to be able to smoke-test multiple sites so that we can detect potential issues on all our sites during deployment with DXP Cloud Platform to our multi-site CMS platform.
When we deploy to PREP/PROD we get a temporary SLOT to run our smoke-tests against. For example:
* https://projectidprep-slot.dxcloud.episerver.net/
* https://projectidprod-slot.dxcloud.episerver.net/
These are the default URL provided by Optimizely and are configured on the first website. We would like to be able to smoke-test multiple sites on the SLOT instance.
We could configure additional domain names on each site like so:
* …4 votes -
Support using Sendgrid's EU datacenter
As a European site owner, I would like to send mails through Sendgrid's EU-based datacenter.
At the moment, DXP always uses the US API endpoint and routes the mails through a dedicated US address. For various reasons, we would like to have the choice of either EU or US datacenters.3 votes -
Enable Brotli Support For WebP and Avif
Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism.
Also for Core WebVitals we and many other solutions compress images to Avif (best or WebP (second best so that they are delivered in the best way.
The default compression formats do not support these formats for Brotli https://developers.cloudflare.com/speed/optimization/content/compression/#compression-between-cloudflare-and-website-visitors and need compression rules enabled to support enabling it.
Current the DXP does not allow us to do that and we would like the ability to add these file types so that Brotli can be used.3 votes -
Breakdown pageviews per project in DXP dashboard
We have customers who has different projects for separate end clients. Hence, they need page views report per project in https://dxc.episerver.net/
3 votes -
Pageview data per domain
Make it possible to see pageview data and performance data per domain in the IQI report and the DXP dashboard.
2 votes
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