24 results found
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Ring Deployments - release tiers should apply to the embedded DAM as well as CMS
When we have a CMS instance on the Conservative ring, it does not prevent updates to the associated DAM instance (and Graph schema for that DAM instance), which can cause issues when the CMS graph doesn't get updated at the same time. See support ticket #1910807 for an example.
1 vote -
Log access for slot instances
I would like to be able to troubleshoot slot instances instead of contacting support for the log files. In the log stream you are only able to access the master slots and when appending -slot to the url it says that logging is not enabled for this site/slot.
We had an issue with a block type which had gone from a on page property to a contentarea and a change from string to XhtmlString on one of the blocks props. I thought it was solved when removing the single instance of the block but the on page property was still…1 vote -
DXP ability to amend app service access restrictions
To restrict environments by IP requires implementing something via code:
https://docs.developers.optimizely.com/digital-experience-platform/docs/restricting-environment-access
This is cumbersome, especially for IP ranges. In addition it's not possible to restrict/allow by service tag - which we would also like to do.
Our application needs to allow it's own outbound IPs that can change at any time. Relying on a code-based IP restriction means that the site could become unavailable if the outbound IPs change.1 vote -
Customer Feedback on Log Availability & Request for Product Roadmap Update
Hi Opti Team,
We are consistently receiving feedback from our customers expressing dissatisfaction with the current availability of logs within our system.
For context, we recently received the following response from your support team regarding log access:
"As mentioned in the follow up ticket, the CMS system does not handle login information. You can see the last login date in [dbo].[AspNetUsers] if you use AspNetIdentity. If you use another authentication method, you will have to handle it yourself."
This response, while technically accurate, does not provide a practical solution for our customers who require access to log data for various…1 vote
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