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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Execute Manually run Scheduled Jobs on the Scheduled Job Server

When a scheduled job is executed on a schedule it is executed on the special Scheduler server instance. When a scheduled job is executed by running it Manually it appears it executes on one of the front end servers. This feedback request is to sug...
about 2 hours ago in DXP Cloud Platform / Traffic management 0

Extend character limit on Tasks

Please extend the character count limitation on Tasks from 80 to 100 characters. For content migration work, we are using URLs for Task Names and a 100-count limit would enable the full URL to be seen for most webpages, whereas 80 is too short.

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending. The order is stuck in limbo when this happens.
2 days ago in Configured Commerce / Orders & Payment 1 Investigating

Provide Documentation for Spell Check

There is a spellcheck in Optimizely Find, but there is little to no documentation on it. Can you provide an algorithm or a source for where this comes from?
2 days ago in Search & Navigation 0

Support slash in UrlPath translations

We have a need to identify language in URLs. This resembles adding /fr to the URL path of our french pages in the URL Segment of the French homepage and the UrlRoot (i.e Catalog_UrlRoot = fr/catalogue, Product_UrlRoot = fr/produit, Brand_UrlRoot =...
2 days ago in Configured Commerce / Localization / Technical 1 Investigating

Leverage the User Agent value on Events

We want to be able to filter/report/segment based on the User Agent. This would tell us if the customer is using our native mobile app or instead, our web app on their mobile device. I concede there are various ways to track this info but the User...
3 days ago in Data Platform App 0

Filter Content Based on Moving Date Ranges

We would like to create deliveries that consider content that has been created in the last 'X' amount of time, e.g. content from the last 12 months. I note, we can already create a flow and rules for dates, e.g. I can set 'Published' greater than ...
3 days ago in Content Recommendations 0

MetaClass - UIReadonly feature

Currently it is possible to set MetaClass (e.g. CustomerContact) field to ReadOnly. After this the field is greyed out in Commerce Manager and it is not possible to update its value. Unfortunately it also works on changes done from code, not only ...
16 days ago in Customized Commerce / Customer Services 0

Allow for mapping to custom objects in Salesforce Marketing Automation connector

As a Salesforce user, I want to be able to map form fields to custom objects other than the five out-of-the-box provided with the Salesforce Marketing Automation connector.
15 days ago in Integrations 0

Filter tasks by assigned teams in plan view

We would like to be able to filter tasks/campaigns in CMP by assignee->teams with the action just pulling in tasks/campaigns that have been assigned to that specific team. The current functionality pulls in all task/campaigns that assigned to a...
6 days ago in Content Management / Reporting 0