Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Manage Saved View Access

With thousands of users accessing the platform, curating saved views becomes imperative so that users see only what is important or relevant to them. Today, views are set to public (visible by all users in the org) or private only. Views are able ...
3 days ago in Content Marketing / Plan 0 Planned

Mark Fields Mandatory at Field Settings (instead of on templates, workflows)

Some of our fields are designed to capture business-critical data and must be completed every time they are used. Setting the mandatory fields up at the template and/or workflow level is cumbersome. We'd like to be able to set a field as mandatory...
3 days ago in Content Marketing / Settings + Configuration 0 Planned

Asset GUIDs available on Task object and in Plan view reports

We rely on asset GUIDs for connecting all of our internally-managed analytics, so we need the GUIDs to be accessible for all of our end-users and easily exportable. While they are easily found in the Library details, they are not yet available on ...
3 days ago in Content Marketing / Plan / Tasks, Campaigns, and Events 0 Planned

Step-Level Filtering

We're looking for a way to filter the Plan module views (calendar in particular) by discrete steps across all workflows and all owners. This would allow us to build a view of all steps related to legal review, for example. Today, the filters on th...
3 days ago in Content Marketing / Plan 0 Planned

CMS + CMP Publishing Integration

The publishing integration allows you to create, edit, approve, and schedule the publishing of CMS web content without needing to manually link content or switching between products. Planned functionality: Create Web Content in CMP Publish and Sch...
about 1 month ago in Content Marketing / Integrations / Publish to CMS 1 Planned

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
about 1 year ago in Content Management / Content Manager 1 Planned

Automatically Close Work Request

When we complete the tasks we've created from a work request, it would be great if that would also mark the work request itself as completed. Right now, we have to remember to go back to the request and manually mark it complete. If we forget (whi...
6 months ago in Content Marketing / Requests 2 Planned

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clear CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https://...
over 2 years ago in DXP Cloud Services / Infrastructure mgmt. 2 Planned

On Hold Task Status

There are times when our team needs to reprioritize work quickly. That means we might be in the middle of one project, but need to temporarily pause on work to accommodate a new need. Adding an "on hold" task status would allow us to designate the...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Planned

Clearing a single URL from the CDN cache

We would like the ability to clear a single URL in the CDN cache. When images and documents are replaced in globalassets it takes up to 12 hours until the correct file is available. While a work around of clearing all the cache is available, that ...
over 2 years ago in DXP Cloud Services / Infrastructure mgmt. 5 Planned