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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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PIM

Showing 23 of 839

Allow Sync down to other environments while in Prod mode

There needs to be a way to push product updates to lower environments (dev, qa, sandbox) when in "production mode" -- basically to refresh published products to other environments without turning off production. Would be ideal if there was another...
10 days ago in PIM 0

Add larger options to display items under "Show"

Please add the option to Show 500, 1000 or the ability to Select All when reviewing an item list with multiple pages.
29 days ago in PIM 0

PIM should allow for Automated Exports to various systems (Automated CSV, TXT, Excel)

The PIM system should allow Users to schedule exports of data to other places than Optimizely B2B Commerce. There should be options to schedule the jobs from within the PIM so data can go to other web systems. It would be up to those other systems...
about 1 month ago in PIM 0

Add Product Title to Category Export Template

I was wondering if it would be possible to add Product Title to the Category Export Template. Right now, it does include Product Number, but it would also be nice to be able to see what the description of that product is.
about 1 month ago in PIM 0

Retry / Retry in middle of Refresh published products

Hi, We have found that the refresh published products job fails quite often (usually timeout, index error which gets fixed by rerun, or url segment already taken). Allow this job to retry from the point it stopped rather than having to go through ...
about 2 months ago in PIM 1

Properties not logically ordered on product page

In PIM, when looking at the product, the property groups and properties appear to be ordered by reverse create date, or something wierd like that. It's not alphabetical either, so not sure what its sorting by. Regardless, you have to scroll down a...
2 months ago in PIM 0

Refresh Published Products Job Batching

From my experience with one of our clients, the PIM: Refresh Published Products job regularly has an issue at some point while pulling in 100k+ products. When it does die at some point during that pull, its extremely frustrating to invest another ...
4 months ago in PIM 0

Unable to add pre-existing users to tenant

If a user is added to a PIM tenant, then it should be possible to add the same user to another tenant without contacting Optimizely Support.
5 months ago in PIM 0

PIM - Improvement to digital assets upload process

Managing digital assets is one of the features of PIM. For entire catalog products, digital assets volume is very large. PIM only allows uploading digital assets through browser(confirmed with Optimizely #885640), which is not reliable for large v...
6 months ago in PIM 3

Variant Product - See child products in Product Dashboard

Would like to be able to see what products are child products in the dashboard without having to go into the Parent Product and using the child product tab. Being able to see parent / child products in the dashboard would almost create a visual "t...
8 months ago in PIM 2 Investigating