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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
about 1 month ago in Customized Commerce 0 Planned

Doesn't display content referencing the item that to be deleted

When editors delete a product from the Catalog, they are presented with a dialog window that simply asks, "Are you sure you want to delete the selected item/items? This action cannot be undone". However, this window does not provide any informatio...
about 2 months ago in Customized Commerce / Catalogs 1 Planned

Add 'out of stock' products for Saved Orders when backorders are disabled for pickup method

When you set Allow Backorders for Pickup setting is disabled, only the in-stock product is added back to the Cart Steps to Duplicate Add two products to the cart, one in stock at the selected warehouse and one out of stock Switch the fulfillment m...
about 2 months ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Missing the ability to create custom views in Organizations and Contacts sections

Within customized commerce 13 people could create custom views with the specific columns that they wanted to display to be able to quickly view and access information. When upgrading to Commerce 14 this feature looks to have not been included.
4 months ago in Customized Commerce / Customer Services 1 Planned

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...

Ability to configure the options in the Active Publishing Environment dropdown

Wausau has recently been provisioned with a second sandbox environment which will act as a pre-prod environment. They would like to have the option to select this environment in PIM for running the B2B PublishApprovedProducts job. Support has indi...
8 months ago in PIM 0 Planned

Change build to error on case sensitivity issues instead of warning.

We recently ran into an issue when deploying to the Sandbox environment where the build errored out due to files having slightly different casing in the import path statement then the actual file system. We have been occasionally running into this...
10 months ago in Configured Commerce / Technical 2 Planned

API imports into PIM

Requested by Ian Cooper during the PIM client conversation on 6/1/23. Liked by Ryan Pastor, Gina Pfaff, Remco van Daldin, Laura Malendez, Laura Mahoney, and Chandan Raj.
10 months ago in PIM 0 Planned

Default Alignment of Badges

I would like to see a configurable option to control the horizontal alignment of badges within in the widgets. Currently, the default position is horizontally centered. When there is only a single badge, the badge seems to just be floating in spac...
11 months ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
about 1 year ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned