Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Recommendations

Showing 13

Filter Content Based on Moving Date Ranges

We would like to create deliveries that consider content that has been created in the last 'X' amount of time, e.g. content from the last 12 months. I note, we can already create a flow and rules for dates, e.g. I can set 'Published' greater than ...
17 days ago in Content Recommendations 0

Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
over 3 years ago in Content Recommendations 3 Future consideration

User journey track common pathways and journeys leading to more conversions

No description provided
4 months ago in Content Recommendations 0

To show regions / countries with most successful interactions

No description provided
4 months ago in Content Recommendations 0

Content interaction include time spent on content items & the total time spent on a topic

No description provided
4 months ago in Content Recommendations 0

Include the top engagement channels (email, Blog, social media), topics, tags

On the engagement insights please can we have more data to show the Top engagement channels / topic / tags
4 months ago in Content Recommendations 0

User permission controls for certain modules in Content Recs

We would like users to be able to come in an learn from the insights in Content recs relating to widget uplift, topic insights etc, without being able to mess with deliveries, widgets etc. Can we create permission control to only allow read access...
about 1 year ago in Content Recommendations 0

Reflect campaigns to the new org structure

Could you please adjust the campaign name so that they reflect the new org structure? E.g., GCS is missing and I see we still have Reinsurance there. Many thanks!
10 months ago in Content Recommendations 0

Monthly Mailout of Content Recs Insights

Automatic sharing of Insights and Content Dashboard so users without access can stay up to date with insights.
about 1 year ago in Content Recommendations 0

A way to prioritize personalized content.

Hello! One of our customers requested a feature which would allow prioritization of personalized blocks in a scenario where a user can belong to multiple groups. When a page has a block area that is designed to show only one block with varied cont...
about 2 years ago in Content Recommendations 0