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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Commerce Cloud

Showing 47 of 839

Return order actions should be extensible

As a developer I need to be able to do actions when a customer service agent clicks the buttons in the return order view. I can see that many of the return order actions are performed directly in the EPiServer.Commerce.UI.CustomerService.Controlle...
1 day ago in Commerce Cloud / Orders 0

Support meta fields on return order forms

As a developer I want to add custom meta fields to the return order forms, so they can be shown and edited in the Order Management UI. This is sometimes needed when a return order is to be exported to another system, along with some additional dat...
2 days ago in Commerce Cloud / Orders 0

Two-Factor Authentication (2FA)

As a CTO I would like to have support for two factor authentication during login to the admin interface to increase security for a business critical system.
27 days ago in Commerce Cloud / Roles and Security 1

Give "read-only" content contributors users the right to view/review unpublished products

Detailed Description of the issue: Unpublished products are not viewable nor reviewable in the CMS for read-only users. Steps to replicate: 1. Login to the CMS as a "read-only" user (E.g., Catalog Managers).2. Go to the Commerce section.3. Try to ...
3 months ago in Commerce Cloud / Catalogs 1

Order Management Should Only Allow Valid State / Province / Region

In Order Management, the “State / Province / Region” field is a free form text field rather than a drop down list (we’ve never seen a state / province UI that didn’t use a drop down). Without having the correct value to select from a drop down, CS...
4 months ago in Commerce Cloud / Orders 0

Multiple Customers With The Same Email

Please, allow users to create/update multiple customers with the same email in Commerce UI. It is possible at API level at the moment.
4 months ago in Commerce Cloud / Customer Services 0

Character counter for metadata

Google have guidelines for how long optimal metadata should be, e.g. Browser title: 40-50 characters, Meta description: 150-160 characters and Share description: 110 characters. It would be awesome if EditorGUI could calculate characters automatic...
4 months ago in Commerce Cloud / Technical 0

Enable SFTP for system integratoin

In some cases there is limited options to change the behaviour of the systems we integrate to, one case is integration with the ERP JDEdwards. For various reasons, we are not able to integrate in any other way than to use simple flat file exchange...
4 months ago in Commerce Cloud / Technical 1 Future consideration

Payment plugin with task async methods

As a Systems Integrator I want to be able to implement an asynchronous payment plugin instead of the current synchronous payment plugin. It could maybe just be a new interface to implement (IPaymentPluginAsync) where the main method returns a Task...
5 months ago in Commerce Cloud / Payment 1

Insight into 3rd party integrations and what's published to the website

My customer, Crescent Electric, utilizes our B2C Commerce product and integrates with both Hawksearch and Inriver PIM. They would like more insight into what is being successfully pushed to the site from any of their integrations. For example, the...
5 months ago in Commerce Cloud 0