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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Showing 835 of 835

Allow Sync down to other environments while in Prod mode

There needs to be a way to push product updates to lower environments (dev, qa, sandbox) when in "production mode" -- basically to refresh published products to other environments without turning off production. Would be ideal if there was another...
7 days ago in PIM 0

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
6 months ago in B2B Commerce Cloud / Technical 1 Planned

Need Best Practice document for Search and Meta data

Many pages on our site are not searchable easily through online search or while using meta data also. We need a best practice document related to search and filling in the meta data in our content cloud so the same can be leveraged to configure th...
3 days ago in Content Cloud / Content Manager 0

Set a default time zone for date/time editing

Currently in the CMS, time/date pickers are associated to the editors local time. This is problematic, because we have editors all over the US. Entering in time/date information incorrectly will lead to our event registration announcements display...
10 days ago in Content Cloud / Editing 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
5 months ago in Content Cloud / Content Manager 1 Planned

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
3 months ago in Content Cloud / Editing 1 Future consideration

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
7 months ago in Search & Navigation 0

Ability to filter and search by IDs

Would like to use IDs directly while filtering and searching in order to find what I am after faster
3 days ago in Experimentation Web / Experiment Authoring 0 Future consideration

Unable to see traffic allocation with a shared results link

We usually share the results link with sharetoken so recepients can view results without logging in. It is useful for such a view to see Traffic allocation and Variation Traffic Distribution.
3 days ago in Experimentation Web / Integrations 0

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
5 months ago in Content Cloud / Editing 2 Investigating