Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 14

Add 'out of stock' products for Saved Orders when backorders are disabled for pickup method

When you set Allow Backorders for Pickup setting is disabled, only the in-stock product is added back to the Cart Steps to Duplicate Add two products to the cart, one in stock at the selected warehouse and one out of stock Switch the fulfillment m...
3 months ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...
5 months ago in Configured Commerce / CMS, Spire & Mobius / Marketing & Promotions 1 Planned

Change build to error on case sensitivity issues instead of warning.

We recently ran into an issue when deploying to the Sandbox environment where the build errored out due to files having slightly different casing in the import path statement then the actual file system. We have been occasionally running into this...
11 months ago in Configured Commerce / Technical 2 Planned

Default Alignment of Badges

I would like to see a configurable option to control the horizontal alignment of badges within in the widgets. Currently, the default position is horizontally centered. When there is only a single badge, the badge seems to just be floating in spac...
12 months ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
about 1 year ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned

Saved Credit Card feature for Square Iframe provider

Hi Team, Optimizely OOTB only supports Saved Credit Card feature only if IFrame provider is TokenEx. However for our client we have Square payment gateway and Square payment gateway doesn't work without Square IFrame provider. Due to above configu...
over 1 year ago in Configured Commerce / Integration 2 Planned

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
about 2 years ago in Configured Commerce / Technical 6 Planned

Feature Flagging

We would like the ability to release features at will, using a release toggle feature.
over 2 years ago in Configured Commerce / Technical 1 Planned

Sort fractional attribute values

Currently, if attribute value contains fractional values like 1/8, 3/8 or 1 then system does not sort them accordingly. There must be some mechanism built in to allow this functionality for better user/customer experience. There is an option in th...
over 2 years ago in Configured Commerce / Catalog & Assets 1 Planned

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
over 2 years ago in Configured Commerce / Misc. 3 Planned