Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 249

Improve notify conditions for jobs

Currently options for selecting a condition to send email notification from a job are: Completion (job ran and could have completed successfully, with errors or warnings or job ran and failed Success Job ran successfully Failure ; Job ran and comp...
4 days ago in Configured Commerce / Integration / Technical 0

When searching by Brand, attributes and filters cannot be sorted

When searching by the Brand on the website, the Filters need to be sorted and ordered. Where do we go to do that?
11 days ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Content Field on Product Detail Page Should be Controlled by CSS

In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts...
11 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Restrict shipping options if PO Box address

I would like to see an option in the shipping rules section where I can restrict shipping carriers depending on what is in the customer order address 1 field or even a toggle. Example: I am trying to restrict PO Box addresses only for USPS shippin...
11 days ago in Configured Commerce / Shipping & Fulfillment 2 Gathering interest

SSO Authentication - Admin user attributes mapping

Admin user (Console user) creation via SSO authentication allows us to map email, given_name and family_name but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes. Company: We have multiple segments/branches ava...
12 days ago in Configured Commerce / Users, Permissions & Security 0

Enable "Allow Editing" on Wish Lists

Admin > Marketing > Lists Would like the ability to toggle on the field "Allow Editing" within Product Lists (Wish Lists). So customers from the front end would have access to making edits.
17 days ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Fixing Formatting Issue with List Upload

Request to format the data for customers when they upload a list. Currently, if customers upload a list where the numerical data is inserted into the template as a number instead of text it fails to upload the list. If this can not be an automated...
18 days ago in Configured Commerce / CMS, Spire & Mobius 0 Investigating

Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users wh...
19 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Sales representative's user shouldn't need Customers Assigned to activate their accounts

As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment. Right...
20 days ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name. If you set the default email address to norepl...
25 days ago in Configured Commerce / Admin Console & Import/Export 1 Investigating