Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Analytics

Showing 11

Operational Analytics Dashboard

We'd love a dashboard to view the operationa analytics, very similar to the analytics on page views and such that are in the Analytics module today. Ideally, we'd be able to set filters to see things like average task duration, overdue workflow st...
about 2 years ago in Content Marketing / Analytics 0 Investigating

Time tracker for activities

Recommend a feature that can track how many minutes it takes to complete a step or a task. For example, the minutes it takes to write an article or create an image.
about 1 year ago in Content Marketing / Analytics 0 Future consideration

Report "Form template" is lacking date range

I would like to be able to see usage of different brief templates for a selected time span. Other reports have functionality for choosing time span.
11 months ago in Content Marketing / Analytics 0

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
about 1 year ago in Content Marketing / Analytics 1 Future consideration

Analytics of social media posts

Would be great to be able to capture analytics on social media posts similar to Hootsuite.
8 months ago in Content Marketing / Analytics 0 Future consideration

Add 'Expired' users in the user export

In the export of users only active and pending users are exported. By adding also 'expired' we would get a better view of allocated licenses and re-allocate. Expired is visble in the user & teams view but not in export?
about 1 year ago in Content Marketing / Analytics 0

Add 'Reports' section in this feedback forum

No description provided
about 1 year ago in Content Marketing / Analytics 1 Already exists

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
over 1 year ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
over 1 year ago in Content Marketing / Analytics 0 Future consideration

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
almost 3 years ago in Content Marketing / Analytics 0 Future consideration