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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Misc.

Showing 11 of 874

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
over 1 year ago in Configured Commerce / Misc. 3 Planned

Show order origination point (website/app) in admin console

In Insite Analytics you can see what orders originated from the mobile app, but in the admin console under cart history/order history this data is not available. It would be extremely helpful for reporting and troubleshooting to have this informat...
about 2 years ago in Configured Commerce / Misc. 0 Future consideration

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
5 months ago in Configured Commerce / Misc. 1 Future consideration

Admin console : permit select/deselect all or import from CSV

On the admin console when building groups for restrictions or building lists of stores and items to restrict, the console can only shows 100 items per page and the user needs to use the select the 'select all from page' checkbox for each page. See...
12 months ago in Configured Commerce / Misc. 1 Investigating

List email reminders do not respect the website default address

When configuring a list email reminder from a multi site instance, emails are not sent from the website's configured from address.
4 months ago in Configured Commerce / Misc. 1 Investigating

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
over 1 year ago in Configured Commerce / Misc. 2 Future consideration

Ability to notify user about quantity change due to rounding rule on cart page

Currently on store front there is no provision to notify user when quantity of a product gets updated on cart page for which rounding rule is set as "Multiple". It just auto converts the quantity to multiple of "Multiple sales qty" set on the pro...
over 1 year ago in Configured Commerce / Misc. 1 Future consideration

Guest checkout needs to have the shipping address editable

We have a client working with guest checkout and among others the shipping address is not editable by default as it always assumes it the same as billing address. It would make sense to have the customer edit the shipping address as it is not guar...
almost 2 years ago in Configured Commerce / Misc. 1 Planned

Contact Us form allows user to submit with empty spaces in required fields

The standard Contact Us form allows users to submit when required fields contain nothing but spaces. This applies to any plain text field, such as First Name and Last Name. We understand that by design the validation code will consider spaces as f...
6 months ago in Configured Commerce / Misc. 1 Future consideration

Send activation emails to multiple website users

We are creating Web Users via integration job from our ERP. Currently there is no way to Send Activation Email for these new users other than one at a time manually through the Admin site. We would like a new feature to Send Activation Email for M...
6 months ago in Configured Commerce / Misc. 0 Investigating