Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Technical

Showing 28 of 1326

Support portal "Submit a request" form suggestion: add Sandbox2/Preview environment to CC Environment dropdown

The title pretty much says it all. This is in reference to this "Submit a request" form. The following form appears when you select "Configured Commerce (B2B)" for the Product drop down. (Pictured) Lately I've had a number of support request for w...
8 days ago in Configured Commerce / Technical 0

ReCAPTCHA - Not usable on multiple forms on the same page

ReCAPTCHA does not allow for multiple forms on the same page. Technically this should be possible and is supported by ReCAPTCHA. The limitation is driven by the matt-block/react-recaptcha-v2 library only returns the first ReCAPTCHA result preventi...
about 2 months ago in Configured Commerce / Technical 1 Planned

Change build to error on case sensitivity issues instead of warning.

We recently ran into an issue when deploying to the Sandbox environment where the build errored out due to files having slightly different casing in the import path statement then the actual file system. We have been occasionally running into this...
4 months ago in Configured Commerce / Technical 2 Planned

Product Engineering team - improvement suggestion - readonly API calls

This is a suggestion for the Configured Commerce (B2B) Product Engineering team. For the V2 Services that inherit from ServiceV2Base (Such as the V2 Product Service) we can improve performance for scenarios where we only read data but are not expe...
5 months ago in Configured Commerce / Technical 1

Email CC's when test email is set

This is a request to either place the actual to/cc/bcc emails into the email body if the test email setting is on, OR at least let us customize MailMessage or the CheckTestMode method. It's basically impossible to test if cc and bcc functionality ...
6 months ago in Configured Commerce / Technical 3 Investigating

Application log clean up of errors generated by automated requests

We check from time to time the application logs to determine the health of the application, so if we see an error we feel the need to investigate the source of that error. Except that lately, some of our customers have their application logs pollu...
6 months ago in Configured Commerce / Technical 1

Allow Image libraries to be copied down from production for Customer who have multiple stage environments

For customers who have multiple environments, Dev, Stage, Prod. currently when you copy down content from Production to the other 2 environments you cannot copy down media. This is a problem and causes us to have to have to spend time manually upd...
7 months ago in Configured Commerce / Technical 0

Access to the Insite.Core.TestHelpers project

As a partner developer, I would like to have access to the very useful Insite.Core.TestHelpers project to help us implement more unit tests for our solutions. That project has a lot of unit test utilities. Having access to these utility classes wo...
7 months ago in Configured Commerce / Technical 0

Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.
7 months ago in Configured Commerce / Technical 1

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
7 months ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned