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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Technical

Showing 18 of 874

Allow to configure file upload maximum size on nginx server

A good client of ours asked us to implement a feature to allow him to upload files via the storefront that will give additional informations on quotes. Unfortunately, the fact that the upload size limit on the server is 5MB and we can not configur...
3 days ago in Configured Commerce / Technical 0 Investigating

Add the ability to customize Utilities

it would be a great help if the Utilities provided OOTB such as ICustomerUtility, ICustomerOrderUtility...etc updated to implement the IExtention interface (we also need to have access to the concrete implementations so that we can do an inheritan...
28 days ago in Configured Commerce / Technical 0 Investigating

Database needs to be made readily available for reporting

Hi - we high a high need to get either ad hoc database access or a regularly scheduled (weekly) database copy to inform our business reporting. Optimally if we could trigger a database download ad hoc, that would also help us when we need to quick...
2 months ago in Configured Commerce / Technical 0 Investigating

Need more information on failed emails

We need more information on failed emails or delays in the console. Currently, there is no reason for the failed emails which makes it difficult to solve for users not receiving their confirmations. Mailgun is specific with their errors, ie. will ...
4 months ago in Configured Commerce / Technical 1 Investigating

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
9 months ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Support SAP Connector DLL's

Hi, I'd like to ensure the SAP Connector DLL's are supported in Content Cloud. Otherwise, calling a BAPI directly on SAP won't be possible and will need to be on the WIS, resulting in poor performance for real-time calls like price/inventory. Thanks!
9 months ago in Configured Commerce / Technical 1 Investigating

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
10 months ago in Configured Commerce / Technical 4 Planned

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
11 months ago in Configured Commerce / Catalog & Assets / Technical 0 Future consideration

Allow for custom 404 page for missing user file paths

We are already using the OOTB 'Page not found' page. This works for root level pages. However, when trying to access a missing document located in a subdirectory, the resulting page is a standard, unstyled 404 page instead of the customized Spire ...
11 months ago in Configured Commerce / CMS, Spire & Mobius / Technical 1 Future consideration

Cloud Hosted, Customer Accessible Mirror of Production Database

I'd like for Optimizely to host a read-only mirror database of production data that customers and implementation partners could have access to. This would provide instantaneous access to all production data which could be excellent for debugging, ...
about 1 year ago in Configured Commerce / Self-Service / Technical 0 Investigating