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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Integration

Showing 40 of 839

Improve Avalara Integration to account for tax differences between the bill-to and ship-to customer numbers

We are running into issues with tax calculations on the website because only the customer bill-to number is sent to Avalara to check tax information. We have tax differences/exemptions based on the ship-to locations, not only at the bill-to level....
over 1 year ago in B2B Commerce Cloud / Integration 1

Integrate Moneris PINpad to B2B Commerce Cloud

We would like to request for an addition feature with our current payment gateway Moneris in one of our microsites. We would like to integrate Moneris PINpad with Optimizely to cater on-site payment transactions. I have attached the API documentat...
3 months ago in B2B Commerce Cloud / Integration 0

MailChimp Integration

With MailChimp being one of the most popular email/marketing automation platforms, we would like an integration built. Currently, the only way to integrate our site with our MailChimp lists is to do custom API connections. However, we would like a...
over 1 year ago in B2B Commerce Cloud / Integration 0

Job Recurrence - Ability to Specify Start/Stop or On/Off Time Periods

For recurring jobs, we have the ability to specify the start/stop date/time and the interval the job is run at (see image below), but we don't have the ability to block off certain time frames. For example, we have a job to refresh order details t...
over 1 year ago in B2B Commerce Cloud / Integration 1

CRM Integration

Maybe it's there and I've been missing it but, it would useful to have some CRM integration. Would help with personalization, customization, as well as customer service.
over 1 year ago in B2B Commerce Cloud / Integration 0

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
7 months ago in B2B Commerce Cloud / Integration 0

Enhancement Request: Authorize.net customer record for each user

- When the user places an order with his credit card, a customer record will be created on Authorize.net. see the attached screenshot. - This customer record has Customer Id passed from Epi we need to pass the (user email) too, So each user will h...
over 1 year ago in B2B Commerce Cloud / Integration 0

Apple Pay Support

Please add Apple Pay as a Payment Gateway Submitted on behalf of customer, based on ticket 28493
over 1 year ago in B2B Commerce Cloud / Integration 0

Add Additional TLS 1.2 Ciphers to support more secure API calls

We are an Optimizely B2B Commerce customer and we use SnapLogic as an integration platform for real-time API's. SnapLogic recently ceased supporting some TLS 1.2 ciphers due to security risk. This has resulted in SSL/TLS errors during real-time AP...
11 months ago in B2B Commerce Cloud / Integration 0

Integration Jobs Can Automatically Rerun on Failure

Occasionally integration jobs will fail due to transient issues (db contention or deadlocks is an obvious example). These failures can be corrected by just rerunning the job a minute later. For many jobs, there is no risk to rerunning on failure s...
over 1 year ago in B2B Commerce Cloud / Integration 0