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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Marketing & Promotions

Showing 82 of 839

Buy Multiple Items w/ Price Break

Currently, the price matrix allows us to set bulk pricing per one item, in different quantities. We have an ask to set bulk pricing when it comes to apparel and the different sizes. Example: We have a polo ranging from S-2XL. If a customer buys 10...
about 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0

Unable to import customer specific wish lists from admin console

Hi Team, Client has a requirement of importing Customer specific Wish lists from Admin, Optimizely OOTB supports the same using the storefront site, however it is not supported while importing Wishlists from Admin with customers assigned to it . T...
about 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0

Search Within should do a Fuzzy Search like normal query

The search within feature should do a fuzzy search. Most users don't necessarily enter the exact term, and this would yield a lot less zero matches. For example, if “bearings” is the phrase on the actual products but I type in “bearing” or “bear” ...
over 1 year ago in B2B Commerce Cloud / Catalog / Marketing & Promotions 2 Future consideration

Promotions rule - set promotion to multiples of a product not to each.

We would like to request the ability to set a promotion so that it applies on multiples instead of each item. Something like, $5 off if you buy qty 2 of product XYZ. If the customer buys 3, they still only get $5 off, but if they buy 4, they would...
over 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0

Configuring products for upsel

Main idea is in the checkout, but in the PDP would also be nice. The product linking does not permit this but it would certainly help with promoting.
over 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0

Website specific default domain for mailgun

We would like the ability to have website specific FROM addresses for B2B Commerce Cloud. Currently only 1 domain is supported per instance. This request is specific to multi-website instances where each brand would require a different default ema...
over 1 year ago in B2B Commerce Cloud / Marketing & Promotions 1 Planned

As a Promotion Manager, I'd like to be able to set fixed pricing by quantity without using multiple promos

Perhaps there is a better way to do this, but the current "Buy items for fixed price" doesn't work well for us. We do a lot of deals that are buy more than qty 25 get for $6 each, for example. To do this we need to setup the Buy items for fixed pr...
over 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0

Add GTM/GA tag on Order confirmation page for Web Order number

Hi Team, Can we have a field for Web Order Number in the GTM/GA for tracking purpose in the Spire version. Currently we only see the 32 bit Guid as a transaction id on the Order confirmation page. Regards, Srikant Rao
over 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0

Send a copy of the transactional e mail's to the assigned sales rep

Giving systematic notices to the sales team when their accounts place orders versus having to login has been a very high request since launching from our sales team. It would also be ideal to allow up to four e mail addresses to receive the transa...
over 1 year ago in B2B Commerce Cloud / Marketing & Promotions 1

Search should be adjusted based on users history

Search results should take into account user specific information like Has this user ever purchased this item before Did the user recently look at this item online Is this item on a list the user has access to Has anyone else at the same company p...
over 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0 Planned